What is the difference between the Stainless Steel and Cool Touch kettles?

The ríva Stainless Steel Kettle (R1,299) features a premium stainless steel body with rapid boil technology and an elegant finish — available in Matt Black, Matt White, and Brushed Stainless. The Cool Touch Kettle (R699) has a specially insulated exterior that stays cool to the touch even while boiling, making it ideal for households with children or anyone looking for added safety. Both are 1.7L capacity with auto shut-off and boil-dry protection.

What colours are the ríva kettles available in?

ríva kettles are available in five colour options: Matt Black (RVBK001), Matt White (RVWK001), and Brushed Stainless (RVSK001) in the Stainless Steel range, and Coal Grey (RVGK001) and White (RVWK002) in the Cool Touch range. All colours are designed to coordinate with the ríva toaster range for a matching kitchen aesthetic.

Do ríva kettles come with a warranty?

Yes. All ríva kettles include a 2-year warranty. Register your product at rivasa.co.za/pages/services-and-registration to activate your warranty and unlock priority customer support.

How do I descale my ríva kettle?

Mix equal parts white vinegar and water, fill the kettle to the minimum line, bring to a boil, and leave to soak for 30–60 minutes. Empty and rinse thoroughly, then boil twice with plain water to remove any vinegar taste. Descale monthly in hard water areas, or every 2–3 months otherwise to maintain performance and extend the life of your kettle.

Is free delivery available on kettles in South Africa?

Yes. ríva offers free delivery on all orders over R1000 across South Africa. The Stainless Steel Kettles are priced at R1,299 and qualify automatically. For the Cool Touch Kettles at R699, add a matching toaster or any second item to reach the free delivery threshold — or buy a coordinating Kettle & Toaster Set for maximum value.